One of the really interesting things about working within anti-oppression is to the degree to which the social norms are actually unwritten. Oftentimes, we assume that policy, specifically that of human rights, civil rights, or human resources is obscenely habitual and covers every possible incident that could be contained, through the use of the words “including, but not limited to”. We believe that those who handle complaints, like HR, remain “at arm’s length” from an organization or institution are often able to be the ones who can champion change, but they’re limited by their policies, and more specifically, the banality of them.
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